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E-Commerce UX Design E-Valy · Consultancy

E-Commerce Web App Redesign — E-Valy

Led the design efforts for E-Valy, a Bangladeshi e-commerce platform, as part of a design consultancy project — redesigning browse, search, and checkout flows for improved conversion and user satisfaction.

My Roles

UX Research UI Design Wireframing Prototyping

Team

Junaed Numan (me), Client stakeholders, Engineering team.

Interactive prototype — click to explore

The e-commerce experience that needed work

E-Valy is one of Bangladesh's emerging e-commerce platforms. The existing platform had usability issues across its core flows — browse, search, product discovery, and checkout — that were affecting conversion and user retention.

Poor Product Discovery

Users struggled to find products due to unclear categorization and weak search functionality with no meaningful suggestions.

Cluttered Browse Experience

Category pages were overwhelming without clear hierarchy or filtering options to narrow down results.

Checkout Friction

The checkout flow had unnecessary steps and confusing form fields, leading to significant cart abandonment rates.

Inconsistent UI

Visual inconsistency across screens created cognitive overload and a lack of trust in the platform.

Redesigning the core flows

I led the end-to-end design of the browse, search, and checkout experiences — focusing on reducing friction, improving clarity, and creating a trustworthy visual identity.

Streamlined Browse

Cleaner category pages with better filtering, sorting, and product card design that surfaces the most relevant items first.

Improved Search

A more powerful search experience with better suggestions, filters, and result display that helps users find exactly what they're looking for.

Simplified Checkout

Reduced checkout steps, clearer progress indicators, and better form design that guides users confidently to completion.

Visual Refresh

A consistent UI language with improved typography, color usage, and component design that builds trust and brand recognition.

Outcomes

Reduced Friction

Checkout flow simplified from multiple confusing steps to a clear, guided process with visible progress.

Better Discovery

Improved search and browse led to more relevant product discovery and fewer abandoned searches.

Consistent Experience

A unified design language across all core flows built user confidence and brand trust.

The value of focused UX work

This consultancy project demonstrated the value of focused UX work on the most impactful flows. By prioritizing browse, search, and checkout — the three most critical e-commerce journeys — we delivered measurable improvements in usability and a foundation for future growth.